Oclas Metaverse Hat

Your item must be unused and in the same condition that you received it. The item must be in the original packaging. To complete your return, we require a receipt or proof of purchase. Only regular priced items may be refunded, sale items cannot be refunded.

Shipping & Delivery Policy

Last updated August 31, 2022 

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://docs.google.com/document/d/e/2PACX-1vSELmiMzNeZzLzbRnDp3JkuuC9boGDOJnpm2ItoqjICx_Bwf6QLWdPMHVlrBWiFA/pub.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup 

In-store pickup is available for All Purchases. Pickups are available Thursdays between 4-6 pm. An email confirmation will be sent to you when your order is ready for pick up. Our pickup is contactless. lea to our office with a mask to pick up your order. We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees 

We offer shipping at the following rates:

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information, please refer to our Terms. 

Once your order is packaged, we will send you an email with tracking information.

DO YOU DELIVER INTERNATIONALLY? 

We offer worldwide shipping. Free shipping is not valid on international orders.

For information about the customs process: 

• Email admin@oclasgroup.com 

Please note that we may be subject to various rules and restrictions in relation to some international deliveries, and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery. 

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://docs.google.com/document/d/e/2PACX-1vTzHj0c4aP5hs6- 6q7fRHtslR1kIFr9ucEwMuRFcDvwBt8IW08e8x5AJ-Q6TjxhQy7OK34t10lJGwEd/pub.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by

• Email: admin@oclasgroup.com 

This shipping policy was updated on August 31, 2022